What Personal Data We Collect at RollXO and How You Control It
Effective Date: 8 August 2026
Last Updated: 8 August 2026
This policy explains how Stable Tech N.V. collects, uses, shares, stores and protects data when you visit RollXO, create an account, use the cashier, verify identity, claim a promotion, play or place sports bets. Stable Tech N.V., registration 160129, is the data controller at Scharlooweg 39, Willemstad, Curaçao. Send privacy enquiries to [email protected].
1. Scope of this policy
This policy covers the website, mobile and Android routes, player account, cashier, games, sportsbook, promotions and support. Independent third parties apply their own privacy terms.
2. Personal data we collect
We may process the following categories:
- Account data: name, date of birth, country, address, email, telephone number, username, password record and account currency.
- Verification data: identity document, photograph, proof of address, payment ownership, source of funds and the outcome of KYC or enhanced checks.
- Payment data: deposit and withdrawal amounts, method, transaction identifiers, wallet addresses, timestamps, balance history and chargeback information. Full card data is handled through authorised payment systems.
- Gaming data: game rounds, stakes, wins, losses, bonus balance, wagering progress, sports selections, odds, settlement and loyalty activity.
- Technical data: IP address, device, browser, operating system, language, login history, cookies, session identifiers and security events.
- Communication data: support chats, emails, complaint records, survey responses and marketing preferences.
- Safer gambling data: requested limits, cooling-off, self-exclusion, account-risk interactions and decisions made to protect the player.
3. Why we process personal data
We use data to create and secure accounts; deliver games and betting services; process deposits and withdrawals; calculate bonuses, cashback and loyalty; verify age and identity; prevent money laundering, fraud, collusion and payment abuse; investigate complaints; apply responsible gambling controls; meet legal and licensing duties; communicate account information; measure site performance; and improve products.
Processing may be necessary to perform our contract, meet a legal obligation, protect legitimate security interests or act on consent for optional marketing and cookies. Withdrawing consent does not affect earlier lawful processing.
4. Cookies and similar technologies
Cookies, local storage, pixels and session identifiers keep you signed in, remember preferences, protect the account, measure performance and attribute promotions. Essential cookies run account and security functions; analytics show feature use; advertising or affiliate cookies record campaign sources. Change optional choices through consent controls or browser settings.
5. How we share data
Recipients can include hosting and security providers, game studios, sportsbook suppliers, payment and crypto processors, banks, KYC and fraud services, analytics, advisers, regulators, law enforcement and courts. Data may also be shared within Stable Tech N.V. operations where permitted for service, security or compliance.
We do not sell identity documents or payment records. Service providers receive contractual duties concerning confidentiality, security and lawful processing.
6. International data transfers
Our company and suppliers can process data in more than one jurisdiction. Where local law requires safeguards, we use contractual protections, access controls, vendor reviews or another valid transfer mechanism. The protection applied depends on the recipient, location and type of data.
7. Retention periods
We retain data for as long as the account remains active and for the additional period required by gaming, anti-money-laundering, tax, fraud-prevention, dispute and record-keeping duties. KYC, transaction and complaint records can remain after account closure. Marketing data is retained until consent is withdrawn or the record is no longer required. We delete or anonymise data when there is no lawful reason to keep it.
8. Security measures
We use encrypted connections, controlled access, secure hosting, monitoring, transaction checks, fraud controls and authentication. Protect your password, email and device; never share one-time codes or private wallet keys.
9. Your privacy rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You can also opt out of marketing and lodge a complaint with a relevant privacy authority. We may verify your identity before completing a request and may retain data where law, security or dispute obligations require it.
Send a request from the registered email to [email protected]. State the right you want to exercise and the account information needed to locate the record. We will acknowledge and assess the request under the applicable timeframe.
10. Children and legal gambling age
RollXO is intended only for people who have reached the legal gambling age, which is at least 18. We use age and identity checks and can request proof. Parents and guardians should use device and network controls to prevent underage access.
11. Marketing preferences
You can change email, SMS and push preferences through the account where the control is shown or by contacting support. Transaction, security, KYC and policy messages can still be sent because they relate to account administration rather than advertising.
12. External links and policy changes
Links to payment providers, support organisations or other websites lead to services with their own policies. Review those terms before providing data. We may update this policy when technology, law, suppliers or account processes change. The date at the top records the current issue.
13. Privacy contact
Data controller: Stable Tech N.V. Registration number: 160129 Address: Scharlooweg 39, Willemstad, Curaçao Email: [email protected] Support hours: 24/7 through live chat; written privacy requests can be sent at any time.